Shipping & Returns
Shipping
The Little Bookshop Co. ships orders within the United States.
Orders are typically processed and shipped within 2–3 business days. Orders are shipped Monday through Friday, excluding holidays.
Once your order has shipped, you will receive a confirmation email with tracking information when available.
We currently ship orders via UPS. We offer flat rate shipping of $7.99 on orders up to $75.00 and free shipping on all orders over $75.00.
Please make sure your shipping address is correct before completing your order. The Little Bookshop Co. is not responsible for orders shipped to an incorrect address provided by the customer.
Delayed, Lost, or Damaged Packages
Once an order has been shipped, delivery times are determined by the carrier and are outside of our control. If your package is delayed, please allow additional time for delivery and use the tracking information provided to check its status.
If your package appears to be lost or has not arrived within a reasonable period after the expected delivery date, please contact us at hello@thelittlebookshopco.com and we will do our best to help.
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damaged packaging and book. We will work with you to determine the best resolution.
Returns
We want you to be happy with your purchase. If you change your mind about a book, you may request a return within 14 days of delivery.
To be eligible for a return, books must be:
● Unread and in their original condition
● Free from writing, highlighting, bending, stains, or other damage
● Returned in the same condition in which they were received
To request a return, please contact hello@thelittlebookshopco.com before sending anything back. Please include your order number and the title(s) you would like to return.
Return Shipping
Unless an item arrives damaged, defective, or incorrect, the customer is responsible for the cost of return shipping.
We recommend using a trackable shipping service when returning an item. The Little Bookshop Co. cannot be responsible for items lost or damaged while being returned.
Refunds
Once your return is received and inspected, we will notify you whether your return has been approved.
Approved refunds will be issued to the original payment method. Please allow several business days for your bank or payment provider to process the refund.
Original shipping charges are non-refundable unless the return is the result of an error on our part, such as receiving an incorrect or damaged item.
Exchanges
If you received an incorrect or damaged book, please contact us within 7 days of delivery. We will work with you to arrange a replacement or another appropriate resolution.
Because our inventory is small and curated, we cannot guarantee that a replacement copy will be available.
Questions?
If you have a question about shipping, returns, or an order, please contact us at:
The Little Bookshop Co.
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